RETURN & REFUND POLICY

ALL SALES ARE FINAL.

Due to the personal and hygienic nature of our postpartum, recovery, personal-care, and curated products, Next Chapter Essentials LLC does not accept returns or exchanges.

For health, safety, and hygiene reasons, we cannot accept merchandise that has been returned or shipped back to us without prior authorization, even if the item appears unused or unopened.

Please carefully review all product descriptions, sizing, package options, and product details before placing your order. If you have questions about an item before purchasing, please contact us and we will be happy to assist you.

Damaged, Defective, Missing, or Incorrect Orders

If your order arrives damaged, defective, missing an item, or contains an incorrect item, please contact us within 7 days of delivery.

Please provide:

• Your order number

• A description of the issue

• Clear photos of the affected item

• Clear photos of the packaging when applicable

We will review your claim and provide an appropriate resolution, which may include a replacement, repair, refund, or other remedy as required by applicable law.

Claims submitted more than 7 days after delivery may not be eligible for resolution, except where otherwise required by law.

No Refunds for Change of Mind

Refunds, returns, or exchanges will not be provided for:

• Change of mind

• Ordering the incorrect size or option

• Personal preference

• Products that are no longer wanted or needed

• Products that the customer chooses not to use

Please review your order carefully before completing your purchase.

By placing an order with Next Chapter Essentials LLC, you acknowledge that you have reviewed and agreed to this Return & Refund Policy and understand that all sales are final except where a refund, replacement, repair, or other remedy is required by applicable law.